Returns and Exchanges

 

For changes:

Dear Customers

Please note that all our garments are entitled to change, except for reasons of hygiene, intimate contact (Bikinis, Trikinis and Lingerie)

Before sending the items we remind you that you must notify us via e-mail within a maximum of 24hrs. from receipt of your order, the products you want to change.

The deadline for us to receive the items you want to change is 1-10 days from receiving your order.

Transport of the return is paid by the customer.

You can send the items you deem appropriate to our address:

Carretera de Balenya 96, Local, 08552, Taradell, Barcelona.

Deliver only in the mornings from Monday to Friday from 10 to 18h.

* On behalf of: Priscilla Serrano Barraza

(Not allowed to collect package shipping shipping offices)

* We are not responsible for lost packages sent to other addresses.

Shall not be a change if the garment comes with stains, smells of perfume, snuff, etc. without the respective label from our store and the plastic that holds it.

Please note that if the item is not received as it has been sent, it will be returned back to the client, having this to bear the shipping costs the same to get it back.
 
Upon receipt of the inspect garments or items to check that they are in perfect condition as you received.

Then purchase will tailor a voucher to the value of the returned items so you do serve at your next purchase.

This voucher has NO expiration and can be validated when you deemed appropriate. Always on your next purchase, before finalizing your order, must be introduced discount code, for the discount to take effect.

They can also deliver items into shipping address explained above.

 

Returns Money:

 

We make refunds only in the event that you receive the purchased product with manufacturing defects and that the article can not be replaced by an identical defective.

The client has a max term. than 24 hours after receiving your order to notify us via e-mail, attaching images of the manufacturing defect in the item you have purchased.

The costs of collection and new customer delivery van by Barcelona Fashion & Style.

We call to mind to our customers that all minusiosamente garments are inspected before shipment to ensure that the ship in perfect condition.

The customer should be aware that making the purchase of an article by the image and size that is to your liking and choice. So do not accept exchanges with the excuse of a mistake in the textual description and widespread as explained in the Web tab of each article.

 

We appreciate your time and valuable.

Best Regards
Agil Store
info@agiltienda.com

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